I have looked at a number of CRM solutions; ACCPAC CRM, SageCRM.com, SalesLogix, SalesForce.com, NetSuite and InfoTrac. Cost of the solution aside I think the first and most important decision is to use a hosted CRM solution or not.
Why Choose Hosted CRM?
- Many remote users with various computer configurations, but all have access to high speed internet
- You don't have a server or don't want to support a server for your CRM solution
Why Chose Server based CRM?
- Can be more cost be effective for multiple licenses and faster if users typically in the office.
What level of integration do I need with my Accounting System or Online Store?
Labels: ACCPAC CRM, Comparing CRM Solutions, SageCRM.com, SalesForce.com, SalesLogix